in transforming our clients traditional service desk into a dynamic experience ... the service desk into an Experience Center, focusing on delivering exceptional customer ...
-face or remote sales to new or existing customers. Assessing customer needs ... this specialization may also provide customer service and support in the form ...
CRM, CX and other key customer and people initiatives in-store ... experience initiatives and culture Ensure customer data is properly captured in ... Group is taken with the customer...
(DEWS), a progressive end-of-service benefit plan introduced within the ... for service improvement from business analysis to ensure commercial viability and customer ...