Our client is a leading company in Retail Industry. They are now looking for a Call Center Agent to join them. Roles & Responsibilities: Conduct and manage inbound and outbound calls and
role of a Client Experience Agent – Call Center revolves around being the first ... the smooth running of IFZA Call Center, where all aspects of the ... records of all calls in Call...
contracts with vendors. Genesys Contact Center Configuration & Management: Set up ... and configure Genesys Contact Center solutions, including: Routing strategies and ...