cover for any Contact Centre Agent and Supervisor and act as ... requiring urgent attention. Participates in customer and client listening programs to ... identify customer...
planning and enforcement, human resources, and customer service procedures. Willingness to continue ... and processes for providing excellent customer services. Excellent problem-solving...
, anticipate or solve problems, internal customer needs and meet all Acceptable ... the receipt, store, issue, packaging, Care of Supplies in Storage (COSIS ...