increasing the size of our Service Desk teams. We are looking ... who are passionate about customer service and who thrive on delivering ... happen today. As a Senior Service...
by the leadership and Business Service leads to implement the full ... Wholesale Ops Transformation, Wholesale Business Service Leads, Centre Directors and Transformation ...
and test phases, that your service level indicators are effectively measuring ... customer experience, and that service level objectives are defined with ...
), interline systems, codeshare agreements, Passenger Service Systems (PSS), and other airline ... Systems: Experience with incident and service management tools (e.g., Jira ...