and routing/escalating inquiries for advanced support. Using the case management ... confidential information appropriately. Education : High School diploma or equivalent experience...
or related experience. OR High School Diploma or equivalent and 4 ... -wide CS Team Job Specifications: Advanced Computer proficiency of Microsoft suite ...
issues from analysts. 2. Provide advanced troubleshooting and technical support for ... least 2 years in a senior or lead capacity. 3) Customer service ...
