strives to implement and improve service level indicators, objectives monitoring, and ... white and black box monitoring, service level objective alerting, and telemetry ...
documentation Assist with other IT Service Management (ITSM) change management process ... Management and CMDB experience Customer service-oriented thinking. Interpersonal skills and...
, Kibana & Log Analysis, CA Service Virtualization (LISA). Ability to assess ... performed. Manage best in class service quality and manage SLA/OLAs ...
activities. Quality and timeliness of service provided will affect the effectiveness ... and manages productivity to ensure service level agreements and client expectations ...
clerical assignments Ensure quality of service of self and others Recommend ... comprehension and provide basic assistance Service an expansive range of products ...
world class Infrastructure as a service ( IAAS ) software . Are you passionate ... with the Platform as a service ( PAAS ) layer and also compatible ...
develop and deliver innovative HR service solutions. If you are passionate ... : Strong expertise in ServiceNow HR Service Delivery modules, specifically Employee Center ...