. 15+ years of experience in service, support and managed services delivery ... (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long ...
cannot be addressed by self-service or AskHR. Strong focus on ... and monthly cases. Adheres to service delivery model, resolves and closes ... as per global shared service delivery...
logical way to provide transactional service personally and via telephone or ... team provides best in class service to Vodafone employees and works ... effectively to defined KPIs /service...
logical way to provide transactional service personally and via telephone or ... team provides best in class service to Vodafone employees and works ... effectively to defined KPIs /service...
, Change Management, Problem Management, Service Management, Service Assurance, Technical support Desk process ... / SOPs / KPI and prepare minimal service disruption strategies....
(ITP) process work with the service provider for monitoring and delivering ... (ITP) process work with the service provider for monitoring and delivering ...