you meet Quality, Productivity and Service Level Agreement targets. You may ... understanding of SQL, can self-service defined queries and make simple ...
with internal teams and customer service to identify, classify, and prioritize ... systems, the technical stack (application/service architecture), interfaces and associated data ...
feedback loop mechanisms. - Drive product, service and technology vision: Assumptions testing ... - Experience in product, program, or service management with technology. - Experience...
and proactively heading off negative service trends. · Understanding and correctly utilizing ... and proactively heading off negative service trends. · Understanding and correctly utilizing...
for enterprise IT and managed service providers. We love going to ... You'll Need: Exceptional customer service and communication skills Excellent troubleshooting ...