within an large, enterprise client
Service delivery understanding and value-management ... cloud, SaaS (Software as a Service), and on-premise solutions, including ...
(e.g. ServiceNow), employee self-service portals, mobile applications, and other ... service offerings such as test center. · ... global collaboration with customers and service...
the Desk. Work within agreed service levels, striving to exceed customer ... looking for in you : Customer Service Orientation Skills Excellent Telephone/written ...