on the following ServiceNow Modules: Service Portal, ITSM and HR SD ... and other servicesWork with Enterprise Service Bus (ESB) and Integration Platform ... as a Service (iPaaS)...
-Functional Collaboration: Work closely with Service Management, Program Management Office, and ... customer satisfaction. Drive transparency in service delivery through robust governance...
. You foster feedback, communication, and service development culture according to company ... years’ experience in product or service management with a focus on ...
based methodology to provide self-service capabilities. · Collaborating with partners from ... ’s following best practices of service abstractions, Micro-services and Orchestration...
, and governance considerations into client service and professional operations. • Be at ... into everything—from how you service your clients to how you ...
API ) testing Working knowledge on Service Now, Azure DevOps, JIRA, TestRail ... stack, Azure cloud, Azure Kubernetes Service will be a plus. Responsibilities ...
,000+ professionals in sales, presales, service, and support functions. Together with ... . 15+ years of experience in service, consulting, delivering, and managed services ...
minimal supervision. Background in IT Service Management and IT Operations Management ... verbal communication skills. Strong customer service mind-set. Technical Skills: Minimum ...
customer as per the defined Service Levels and KPI’s Demonstrated ... interpersonal skills Knowledgeable in ITIL Service Management Framework (Incident, Change, Problem ...