target users as per agreed service levels, in collaboration with other ... DevOps principles and practices with service management processes and proactively contribute ...
mission to deliver world-class customer experiences through innovative and flawless ... manager. About Zendesk - Champions of Customer Service Zendesk software was built to ...
a production processing environment. Resolves customer concerns raised during installation, operation ... . Hand-on working experience on Service-Now, JIRA. Willing to work ...
operational status within agreed upon Service Level Agreement parameters. Interacts daily ... rights and relevant updates to Service Now ticketing system to include ...
business challenges. Responsibilities: Monitor Incidents/Service Requests on a daily basis ... across the globe to ensure customer satisfaction Align the day to ...