as an Arabic/English Customer Service Representative. In this role, you ... responsible for providing exceptional customer service through chat, email, and voice ...
and approach potential partners and service providers. Develop and execute strategies ... the network of partners and service providers on the UNLOCK platform ...
communicating with stakeholders to minimize service disruption. The ideal candidate will ... , and recommendations for future improvements. Service Level Management: Monitor incident...
, Change Management, and other IT service processes to enhance the stability ... resolution times, recurrence rates, and service impact. Produce regular reports on ...
global communications platform as a service (CPaaS) provider that simplifies customer ... as a liaison between the Service Support team and internal stakeholders ...
. Primary Focused Domain(s): IT Service Management (ITSM), IT Operation Management ( ... content library. Ex. Knowledge base, service catalogue and other technical contents. ...
and with superior quality. Our service offerings cover end-to-end ... of building innovative solutions to service our media and entertainment clients ...
and with superior quality. Our service offerings cover end-to-end ... of building innovative solutions to service our media and entertainment clients ...
CS Agents |Insurance Co. - Q424 Cairo, Egypt CS Agents |Insurance Co. - Q424 About the job CS Agents |Insurance Co. - Q424 NOK HC is hiring Customer Service Representatives for a reputable insurance