We are looking for a highly skilled Senior Business Analyst (Based in Egypt) to drive the integration of service design concepts into the business requirements, with deep technical background.
quality management, training, and customer service. Responsibilities: + Manage a team ... evaluate the performance of customer service agents across multiple channels (Call ...
Agile course. Connect to your service line - Technology & Transformation Distinctive ... Agile course. Connect to your service line - Consulting. Distinctive thinking, deep ...
engagement teams within the Finance Service Tower, delivering Finance Managed Services ... any deviations, and continuously improves service delivery based on feedback Leads ...
Infra risk assement and running service improvement plans / risk mitigation IT ... reduce baseline costs and enhance service levels Review infrastructure and identify ...