quality management, training, and customer service. Responsibilities: + Manage a team ... evaluate the performance of customer service agents across multiple channels (Call ...
Agile course. Connect to your service line - Technology & Transformation Distinctive ... Agile course. Connect to your service line - Consulting. Distinctive thinking, deep ...
engagement teams within the Finance Service Tower, delivering Finance Managed Services ... any deviations, and continuously improves service delivery based on feedback Leads ...