. Escalations: Conduct ticket escalations to engineering while managing the entire resolution ... , product management, professional services, and engineering for ticket escalations,...
will also work with systems engineering, customer success, product management, professional ... of the SaaS industry Excellent communication and interpersonal skills Ability to ...
Masters degree in Computer Science, Engineering, or a related field. Minimum ... ability to think algorithmically. Strong communication and teamwork skills. Proficient in ...
