Ensures that the organization is optimally suited to identify customer needs and problems, to offer them the most appropriate and cost effective solutions, to deliver the best job execution with outstanding service quality, and to systematically evaluate results obtained to further improve services in accordance with QHSSE, Operational Excellence plans and continuous improvement concepts
Manage and supervision all Well Testing activities.
Monitor the activities Well Test units and liaise with supervisory personnel including the Unit Supervisors, Workshop Supervisors, and administrative staff.
Actively promotes a EUPS culture in the area and supports all area initiatives and teams
Regularly communicates field and workshop performance, support and quality objectives
Conducts regular customer Service Quality Review meetings in conjunction with sales to ensure our services, products and technical support meet their complete satisfaction
Assists in defining the budgetary requirements based on customer activity plans, and then manages it in the most productive and cost-efficient manner
Accountable for meeting the area's financial goals, expense control and profit & loss.
Oversees material and supply inventory
Always demonstrates effective Safety leadership and actively involved in Root Cause Analysis for all incidents affecting safety and service quality in the area.
Regularly assess the resources and support required to perform a safe and high-quality job and ensure strict adherence to Service Quality and Safety Standards
Maintains an in-depth knowledge of Customer's activity plans and local market conditions to help forecast activity trends to assist in the preparation of the business plans
Reviews the maintenance of the district's equipment and recommends necessary actions or modifications in accordance with EUPS standards and policies
Fosters and leads for continuous improvement initiatives to ensure that the internal process within the organization meet the needs of the business
Leads and motivates employees to work to the best of their ability as part of the team through open communications, regular meetings, coaching and counseling, attention to their needs, recognition and rewards for their individual contributions and collective accomplishments
Creates an environment of accountability where each employee is held to the same standard of accountability for their actions regardless of their span of control or scope of responsibility
Delegates responsibilities and activities as necessary to enhance the role of every team member
Oversees the training of field personnel, trying to maintain the necessary balance between the area's operational requirements and individual development needs
المهارات
Strong leadership and management skills
Excellent problem-solving and analytical abilities