contact center industry. Strong knowledge of CCaaS technologies, including IVR, call routing ... like Genesys, Cisco Webex Contact Center , Twilio Flex, or other related ...
is developing an ITGC Testing Center of Excellence (COE) for testing ... , customers, and colleagues – at the center of everything we do . We ... by our values that we call our...
HR Operations Coordinator – HR Service Center agent will act as first ... requests as possible on first call resolution, thereby reducing the number ...
with test management tool Quality Center and ALM application JIRA. • Exposure ... disability-accomodations@qualcomm.com or call Qualcomm's toll-free number ...