self as an expert resource. Management of customer satisfaction target and ... the perspective of each involved stakeholder. • Develops alternative techniques for assessing ...
architecture, privacy, security and records management governance processes. Vice President Expectations ... functional leadership teams and senior management on functional and cross...
compliance. Key responsibilities: Strategic Knowledge Management: Develop and implement a knowledge ... Ensure alignment between the knowledge management framework and HR processes,...
quarterly reviews are conducted across stakeholder groups for all in-flight ... provide regular reports to senior management. Facilitating IT investment and planning ...
, programmes and associated User Experience. Management of onboarding programmes including training ... across the bank with succession management and career progression’. Analyst Expectations...
technical support for the service management function to resolve more complex ... , capacity management, resiliency, business continuity management, front office specific support...
documentation around the testing. Project management: Responsible for actively participating in ... process improvements and automation initiatives. Stakeholder Collaboration: Work closely...
agreed scope. Support to change management activities, including development of a ... gathering / User Story writing Strong Stakeholder management Excellent communication skills, able...