IBM Cloud Infrastructure as a Service (IaaS) and Platform as a ... ) technologies with our Global Service Provider’s professional services and ... our partnerships to achieve our customer’s...
the development of the Intelligent Service Delivery (ISD) Hub application. If ... experience and knowledge of the service delivery process are a plus ... the Premium Hub CoE within Customer...
& driving Technical Escalations from Customer / Service Provider / Sales Team • Identifying the ... ; Upskill for Field service engineer/ Resident engineer/ authorized service...
and establish meaningful Service Level Indicators (SLIs) and Service Level Objectives (SLOs ... ) to measure reliability, performance, and customer satisfaction ...
to influence multiple levels at customer’s organization. Must possess the ... to communicate efficiently with customers, customer service and different levels of internal ...
. Job Description Work as CLT ( Customer Loyalty Team ) member supporting IT ... processes - IT Fleet Management, Mobile Service delivery, Manage Print Services and ...
experience in building software products / service <span 72="">Experience ... , you will work in the Customer Experience and Solutions – CXS as ... a Product Owner. As Customer...
offers. A successful PAE understands customer needs and specifications and proposes ... clear view on what the customer needs and rightly pitching the ...
the success of our largest customer deals by ensuring compliance with ... enhancing both operational efficiency and customer satisfaction. Key Responsibilities Lead and ...
segment in form of competitive service offerings Get involved in assignments ... and technological solutions which help customer design and implement new business ...
