About the job Customer Service Representatives - Q324 NOK Human Capital is hiring Call Center Agents on behalf of ALFA Scan. *Job Requirements: * Bachelor's degree from an accredited University
English. Previous experience in a call center or telesales role is a ... environment. Work Location : -- NAOS cx Call Center in Maadi, Cairo. If you ...
concerned applications. 4. Being on-call out of working hours for ... operations teams 10. Empower First Call resolution though User Empowerment through ...
Job Role: Handling escalations for premium clients. Managing a small team of call center agents focusing on VIP cases. Ensuring top-level service for high - value clients. Coordinating with different
, ensuring minimal disruption to contact center operations. • Monitor system performance and ... of IVR, WFM, routing, GIR Call Recording, WDE, and GCXI in ...