calls and Emails in a call center environment. Responsible for relationship building ... examines weekly/ monthly reports (eg: call disconnect, FCR, VOC and live ...
Solution as a French Medical Call Center Agent. In this role, you will ... Background Experience in a medical call center or healthcare setting Strong communication ...
Workforce Management Assistant Manager - Contact Center Job Description Summary: The Job ... and SLA, track and trend call volume history, and present production ... observe daily call