You will be tasked with monitoring call center operations, analyzing data, and providing feedback to agents to improve their performance and enhance overall team productivity.Monitor call center
Job Description We're looking for talented individuals to join our team as Call Center Agents in Dubai and Abu Dhabi, UAE. Position: Call Center Agent (Banking Sector) Number of Positions:
Manager- Contact Center Full-time Sub Division: CB ... , occupancy rate of available time, call duration, wrap up time and ... during an escalation by an agent Ensure operational