Fleet Dispatcher

The key role of the dispatcher would be to execute all daily orders from sales department and handles orders received by phone or emails and ensure deliveries are done in a timely manner while ensuring safe and efficient operation of vehicles and safety of drivers

• Coordinate the movement of truck and deliveries with customers and contractors
• Reports any mechanical and deficiencies and breakdown to Maintenance Supervisor
• Assists in the implementation of drivers briefings prior to movement and resolves any driver’s issues
• Analyse data, Track trends, and Reports discrepancies in trips Movement
• Plan and arrange deliveries according to weekly schedule/requests received by Sales
• Track and ensure all the available tankers in the facility are filled and ready for dispatch
• Perform proper handover between shifts by recording activities already performed or pending for the following shift in the Logbook
• Update daily Distribution activity reports such as tanker/trailer location, Distribution consolidated report, weekly plan, etc
• Supervise and direct drivers and labours for Distribution activities
• Inspect the cleanliness of all vehicles and ensure loaded/unloaded products are as per Sales order
• Monitor and supervise the pre & post trip inspection with local & export drivers & ensure to maintain the records in case required
• Keep proper documentation/records to swapped trucks/tankers
• Attend customer’s direct calls to dispatch centre
• Report to maintenance for any vehicle malfunction experienced by the drivers
• Maintain a filing system for the safety checklist prior and after delivery
• Perform all Distribution activities in the ERP system, filling of vehicles, receiving from suppliers, pick release the ordered quantities and ship confirm the delivered quantity
• Prepare delivery notes through the system or manually in case of any system failure
• Arrange daily deliveries to fulfil Sales requirement
• Supervise and direct drivers and labours on day-to-day activities
• Utilize ERP system to generate Sales Orders
• Give monthly safety trainings to drivers and labours
• Ensure the job is performed by adhering to safety standards applicable
• Protect environment, operate on a clean basis, and achieve sustainable development
• Comply with company policies and procedures at all times