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Job Description

Background
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

For more than 50 years, The United Nations Development Programme (UNDP) has been working directly with the government and people of Yemen supporting them in the rebuilding of infrastructure and implementing of services to help ensure Yemenis may have access to clean water, improved service delivery improves the quality of life, increasing productivity and contributing to a stronger economy, as well as contributing to the overall stability of the Yemeni people.


The Administrative Team supports the Country Office (CO) and sub-offices in the promotion of its sustainable development agenda by continuously enhancing CO administrative services and providing necessary logistical support and facilitation to the country office, projects and programmes in Aden.


Duties and Responsibilities
  • Drive office vehicles for the transport of authorized staff.
  • Deliver and collect mail, documents and other items to Government – Offices/Embassies/Commercial Establishments/ UN Offices.
  • Meet official staff and visitors at the airport, including visas and customs formalities arrangements when required.
  • Verify that all passengers wear seatbelts at all times in the vehicle.
  • Ensure all immediate actions required by rules and regulations are taken in case of involvement in accidents.
  • Ensure to follow and that vehicles comply with the Security Risk Management manual.
  • Ensure cost saving by driving responsibility.
  • Address safety concerns specific to women and other vulnerable groups. For instance, ensuring well-lit pickup/drop-off points and implementing emergency procedures.
  • Use gender-neutral language when interacting with passengers. Avoid assumptions based on (appearance, names, marginalized, disable, race and ethnic).
  • Treat all passengers equally, regardless of gender identity.
  • Maintain accurate daily vehicle logs.
  • Provide inputs to preparation of the vehicle maintenance plans and reports; 
  • Make timely minor repairs and/or arrange for major repairs.
  • Ensure timely changes of oil, check of tires, brakes, car washing, etc.
  • Ensure that the official vehicle is kept clean and is always in good working condition.
  • Prepare a checklist for items that need to be in the vehicle during field missions.
  • Maintain and ensure availability of all required documents/supplies including vehicle insurance, vehicle logs, office directory, and map of the city/country, first aid kit, and necessary spare parts in the assigned vehicle.
  • Ensure that all immediate actions required by rules and regulations are taken in case of involvement in accidents.
  • Keep abreast of traffic rules and regulations as well as road security and safety awareness to enable safe arrival on time for meetings
  • Assist office staff in filing, photocopying and maintaining required records.
  • Assist in the mailing and distribution of publications and payments of bills, as required.
  • Support UNDP in building trust and enhance networking with other UN agencies, partners, and local authorities, through demonstrating high work ethics and values as per the UN system code of conduct.
  • Closely coordinate with the security team before conducting field missions and road travels.
  • Coordinate with other drivers from the UN agencies and partners during field missions and UN convoys.
  • Adhere to and comply with the UNDP rules and regulations.
  • Assists in logistic work process as necessary, and flexibility in working hours and over the weekend.
  • Respect interactions with passengers of all genders, understand diverse needs and avoid stereotypes.
Competencies

Core competencies:


Achieve Results:


LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline



Think Innovatively:


LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements



Learn Continuously:


LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback



Adapt with Agility:


LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible



Act with Determination:


LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident



Engage and Partner:


LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships



Enable Diversity and Inclusion:


LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination



Cross-Functional & Technical competencies:


Thematic Area Name Definition
Administration & Operations Vehicle management
  • Knowledge of policy & procedures on fleet management

Administration & Operations Registry & correspondence management
  • Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives

Business Management Communication
  • Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Ethics UN Policy Ethics
  • Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.

Business Management Customer Satisfaction/Client Management
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. 
  • Provide inputs to the development of customer service strategy. 
  • Look for ways to add value beyond clients' immediate requests. 
  • Ability to anticipate client's upcoming needs and concerns.

Minimum Education requirements         


  • Completion of secondary education.

Minimum years of relevant work experience 


  • A minimum of 2 years of relevant work experience

Required skills: 


  • A minimum of 2 years (with high school diploma) of relevant work experience as a driver with a safe driving record is required. 
  • Knowledge of driving rules and regulations.
  • Knowledge of protocol, driving regulations, rules and laws as well as skills in minor vehicle repair and maintenance.
  • A valid driving license is required.

Desired skills:


  • Defensive driving is an added advantage.
  • Experience in driving to remote and mountainous areas, districts and provinces of Yemen is an advantage.
  • Good experience of driving armored vehicles is an added advantage.
  • Previous working experience with a UN agency is an asset.
  • Knowledge of the UN operational rules and regulations is desirable.
  • Experience in emergencies and security are a definite advantage.
  • Experience in driving high missions and delegates is an asset.
  • Experience in the basic use of computers and relevant office software packages (MS Word, Excel, etc.) and ability to use web-based management and electronic log, file and/or scheduling systems is an advantage.

Required Language(s)


  • Fluency in both Arabic and English is required. (UN language and national language of the duty station)

Professional Certificates 


  • Professional Driver’s License

Disclaimer
Important information for US Permanent Residents ('Green Card' holders) 
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 

Scam warning
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