Location: Remote, United States
About Us: At DigitalPublik, we provide innovative solutions designed to boost sales for medical spas, with a special focus on aesthetics and medical aesthetics. Our flagship service, LeadLyzer, ensures that every lead is captured and responded to. Whether it's a call, form submission, or message, LeadLyzer organizes all interactions so our clients can effortlessly track and manage every opportunity, ensuring they never miss a potential patient. If you're passionate about aesthetics, driven by sales, have excellent communication skills, and can communicate effectively in English we'd love to have you on our team!
Position Overview: As a Call Center Representative specializing in aesthetics and medical aesthetics sales, you will play a pivotal role in driving lead acquisition and converting inquiries into appointments. Your primary responsibility is to ensure every lead is handled promptly and effectively, maximizing sales opportunities while delivering an exceptional experience for potential patients. **We will train the right candidate** to ensure you succeed in this role.
Key Responsibilities:
- Handle incoming calls, form submissions, and messages from potential patients with professionalism and enthusiasm.
- Act as a first point of contact for leads, answering questions about services and booking consultations.
- Maintain a deep understanding of medical spa services, ensuring that leads receive accurate and compelling information.
- Use our LeadLyzer system to track, manage, and follow up on all inquiries.
- Convert inquiries into scheduled appointments by providing effective sales and lead nurturing.
- Utilize strong communication skills to build trust and rapport with potential patients.
- Meet and exceed monthly sales targets through effective follow-up and lead engagement strategies.
- Ensure exceptional customer service by addressing patient needs and concerns promptly and efficiently.
- Collaborate with the sales and marketing team to refine sales strategies and optimize lead conversion rates.
- Must be available to work U.S. hours to ensure alignment with client needs.
Why Join Us?
- Competitive salary with performance-based incentives.
- Work with an innovative platform designed to help you succeed.
- Be part of a dynamic, growing company in the aesthetics and medical spa industry.
- Ongoing training and development to enhance your sales skills.
- Opportunity to make a real impact in helping potential patients discover life-changing treatments.
If you're ready to take your career to the next level and thrive in a sales-driven environment, we’d love to hear from you! Apply Today and Start Shaping the Future of Aesthetic Sales!
- Proven experience in sales, customer service, or call center environments (preferably within the medical aesthetics or beauty industry).
- Strong communication skills, both verbal and written, with the ability to engage and influence potential patients.
- Sales-driven mindset with a proven ability to close deals and meet targets.
- Proficient in managing multiple leads and opportunities
- Familiarity with medical spa services or a strong willingness to quickly learn about aesthetics and medical aesthetics.
- High level of professionalism, empathy, and active listening skills.
- Detail-oriented with excellent organizational and time-management abilities.
- Ability to work independently and collaboratively within a team.
- Must be proficient in English