We are in need of all kinds of technicians (mechanics, electricians, computer technicians, software developers and host of other suitably qualified candidates in any technical field. Their duties include:
Installations and testing of products to make sure they work correctly.
Follows installation and operation manuals.
Responds to service requests and repairs products.
Uses diagnostic tools to determine repair plans.
Teaches customers how to use our products and equipment.
Escalates issues to managers promptly.
Knows how to use the necessary tools and equipment.
Writes service reports after every appointment.
Collaborates with managers and other service technicians.
Follows all company policies and procedures.