Job Description
Job Description:
Position Overview:
We are looking for an experienced Web Designer & Support Specialist to join our
team. The ideal candidate will be responsible for designing and maintaining our website,
ensuring it is visually appealing, user-friendly, and optimized for performance. In addition to web
design, this role involves troubleshooting website issues, managing CMS updates, and optimizing
for SEO. If you have a strong background in web design, development, and support, we’d love to
hear from you!
This detailed job description and breakdown should help you hire a qualified Web Designer &
Support Specialist who can handle design, updates, and all technical issues related to your
website
Key Responsibilities:
- Web Design and Development:
- Design and develop responsive and visually engaging websites using HTML, CSS, JavaScript, and other web technologies.
- Collaborate with marketing and content teams to ensure website design aligns with brand guidelines and business objectives.
- Optimize website elements to enhance user experience and functionality.
- Client Support:
- Provide technical support and assistance to clients with web-related inquiries and issues.
- Troubleshoot and resolve website issues, ensuring timely and effective solutions.
- Maintain open communication with clients to address their needs and improve satisfaction.
- Continuous Improvement:
- Stay up-to-date with industry trends, tools, and techniques to ensure websites are modern and competitive.
- Propose new features or enhancements to improve website performance and user engagement.
Skills
Web Development Proficiency:
- Expertise in front-end development languages like HTML, CSS, and JavaScript is a must.
- Experience with popular frameworks (e.g., Bootstrap, Tailwind CSS, React, Vue) for building responsive and interactive websites.
- CMS Expertise: Advanced knowledge of CMS platforms like WordPress, Joomla, Drupal, or Shopify. Ability to build and customize themes, implement plugins, and
troubleshoot CMS issues.
Responsive Design:
- Strong ability to design websites that are fully responsive and optimized for all device sizes (desktop, tablet, mobile).
- Proficiency in using mobile-first design principles and testing websites on different devices and browsers.
SEO Knowledge:
- Strong understanding of on-page SEO techniques, technical SEO, and how website design impacts search engine rankings.
- Experience with Google Search Console and SEO auditing tools like Screaming Frog, SEMrush, or Ahrefs.
Troubleshooting & Debugging:
- Ability to troubleshoot common website errors, hosting issues, and domain-related problems.
- Familiarity with browser developer tools to diagnose and debug front-end issues.
Security & Hosting:
- Knowledge of website security practices, including SSL certificates, firewalls, and secure login methods.
- Familiarity with website hosting environments (shared hosting, VPS, cloud hosting) and their management interfaces (cPanel, Plesk).
Google Analytics & Web Tracking:
- Experience in setting up and managing Google Analytics, tracking goals, and creating custom reports to monitor website performance and user behavior.
