Job Description
About us
The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.
Our aim is to unlock and curate the most valuable and exclusive closets from around the world.
What do we offer?
- A young, dynamic and forward-thinking environment
- Fast paced and very short decision times for changes
- A canvas for you to truly excel
- 99% of uptime on sunshine
About the role
We are looking for a candidate that has experience in pre-owned luxury watches who should have worked within a quality control environment. Having experience in Luxury fashion jewelry is a plus.
An eye for detail is key, being a horologist and a gemologist would be an ideal combination that we are looking for. The role involves thorough inspection, authentication & reviewing hundreds of products monthly to ensure they meet the quality standards, are 100% authentic and are luxury brand compliant, as well as managing third party service providers. Experience working with luxury fashion brands is a plus.
Responsibilities
- Review all inbound luxury watches according to set guidelines to determine acceptable/unacceptable conditions, adhering to strict standards of quality.
- Clean watches & fine jewelry.
- Assist Watch Authenticators with quality checks.
- Perform battery change & minor repair of watches.
- Research items to determine style, name, season, and retail price.
- Locate brand identifiers such as brand hallmarks, serial codes, authenticity cards etc.
- Identify genuine and modified materials/products.
- Develop personal strategies for research methods, focusing on efficiency and accuracy to prioritize the work flow.
- Conduct research and produce documentation for brand authentication guides.
- Assist internal team in handling client requests about condition grading specifications.
- Maintain a seamless flow of communication with multiple departments including photography, web content and customer service.
