Waiter / Waitress
Job Description
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
Skills
Education, Qualifications & Experiences You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
Job Location Fujairah, UAE Nour Arjaan by Rotana, Fujairah offers deluxe hotel apartments that represent the height of elegant city living for short and long stay residents and travellers alike. Ideally located right in the bustling city centre amid Fujairah‘s rich cultural attractions and just five minutes’ drive to Fujairah open beach, this city hotel boasts unobstructed views of the Hajar Mountains and overlook... s the Sheikh Zayed Grand Mosque. Offering 225 expansive suites each furnished with modern and elegant interiors, Nour Arjaan by Rotana brings all the comforts of home to ensure a treasured and memorable stay. Epitomizing the height of comfort, all suites benefit from a fully equipped kitchen that is fitted with microwave, countertop stove, fridge and freezer. To ensure a complete experience while visiting Nour Arjaan by Rotana, guests can relax and enjoy a number of its 5-star facilities. Keep fit at our Bodylines Fitness Centre, unwind by our rooftop child-friendly outdoor swimming or just savour in a selection of culinary delights in the all-day-dining restaurant, Murjan Café & Restaurant. A one of a kind in the area, Nour Arjaan by Rotana offers guests state-of-the-art facilities, five-star services and spacious suites fully equipped with all that one may need or want.
