Job Description
About Jumeirah & the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. Madinat Jumeirah, Jumeirah’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets. About the Job: An opportunity has arisen for a Waiter/ess to join Shimmers in Jumeirah Mina Al Salam. The main duties and responsibilities of this role: To always embrace the Jumeirah Hallmarks Greet and treat all colleagues in a friendly manner. Must be comfortable discussing food and wine choices with guests in detail. To maintain a friendly yet unobtrusive manner with all guests. To communicate with Culinary Team to ensure an exceptional dining experience for all guests. To ensure the food pick up and service is impeccable and completed in a timely manner Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests Responsible for setting up tables, serving food and beverage to guests, and clearing/cleaning tables. Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system To understand all food and beverage items offered, including ingredients, methods of preparation and proper service. About you: The ideal candidate for this position will have the following experience and qualifications: Proficient in English (Read/Write/Speak) Strong Customer Service Orientation Software competencies – Microsoft Office programs (Intermediate) Problem solving Detail orientated
