Waiter/ess - Executive Lounge - Jumeirah Emirates Towers

About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

An architectural masterpiece, Jumeirah Emirates Towers offers luxurious experiences in the heart of UAE’s most dynamic city. Soaring high above the central business and commercial district, Jumeirah Emirates Towers is a dramatic backdrop to Dubai's skyline and a visible statement of the region's growing corporate success. Comprising two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and shopping Boulevard. The hotel encompasses 400 spacious rooms and suites, 15 world-class restaurants and bars, Talise Fitness, Talise Spa as well as elite shopping and lifestyle attractions at the Boulevard, a prestigious retail destination. The award-winning hotel has multiple venues for inspiring events including the grand Godolphin Ballroom and 16 meeting rooms.

About the Job:

An exciting opportunity has arisen for an experienced Waiter / Waitress to join the Food and Beverage Services team in Jumeirah Emirates Towers. Your key responsibilities will include:

• Identify and meet guests’ needs, provide appropriate bar services, assist guests in making recommendations, upselling where appropriate to provide knowledgeable and bespoke service.
• Serve beverages according to defined standards and measures (according to local license agreements).
• Mix ingredients to prepare cocktails and other drinks according to beverage recipes. Ensure all drink transactions are processed, registered, and settled.
• Set up the bar appropriately, ensuring the visuals and merchandise are placed appropriately. 
• Undertake opening, closing & cleaning tasks as detailed on checklists.
• Coordinate with stewards to ensure equipment and bar area are always kept hygienically clean and tidy and sufficient glassware is available.
• Ensure that expiration dates are checked and that all perishable garnishes are stored and recorded in designated storage areas.
• Adopt a responsible attitude towards serving alcoholic beverages to ensure safe consumption in line with group policy and regulatory requirements.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Handle guests' inquiries in a courteous and efficient manner and report guest complaints or problems to the Team Leaders if no immediate solution can be found.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• One year of experience in the same position in a restaurant sector: within a 5-star hotel, luxury restaurant, or upscale bar setting.
• Fluent in English, and an additional international language is a plus.
• Knowledge of Food and Beverage applications: Micros and Sevenrooms. 
• Knowledge of speciality coffee, understanding of various dietary requirements and awareness of healthy diets.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.