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Job Description

Roles & Responsibilities.

  • Serve as second/third level support for laptops, mobile devices, printers, and telephones.
  • Responsible for provisioning new accounts and hardware during the onboarding process.
  • Install, configure, and support all hardware and software on workstations in the environment.
  • Responsible for asset management of all laptops, phones, and other IT devices at the contact Centre.
  • Provide support and troubleshoot day-to-day issues for contact Centre systems and applications.
  • Escalate and follow up on issues to Corporate IT and the Service Integrators in a timely manner


Skills

Preference

  • Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Associate (CCNA), or ITIL certification.
  • 1 Month Notice Period


Qualifications:

·         5+ years supporting end-users in a corporate environment.

·         Basic understanding of Active Directory - User and Computer Management, etc.

·         Server and hardware installation and troubleshooting.

·         Network connectivity troubleshooting and configuration (VPN, Wireless, and LAN).

·         Experience with Office 365/O365.

·         Virus and malware removal tools.

Benefits:

  • Medical Insurance for Self
  • Employment Visa for Self


Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Recruitment & Employee Placement Agency
Company Type
Employer (Private Sector)
Job Role
Engineering
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
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TASC Outsourcing
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TASC Outsourcing was established in November 2007 by Mahesh Shahdadpuri, an engineer and management graduate with a passion for excellence and penchant for HR. Mahesh began his career in software consulting (the acronym TASC is derived from Talent Asset Software & Consulting), and his rich experience in the vertical helped shape TASC Outsourcing as a people-centric business driven by cutting edge systems. TASC is one of the fastest growing contract staffing companies in the UAE. Key differentiators such as diligence, integrity, transparency and pioneering spirit continue to position TASC as a forerunner in every endeavor.

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