Develop and deliver a vision for SME Lending digital products, ensuring alignment with the Bank’s strategy and a user-focused design.
Collaborate with stakeholders to include business requirements in the product roadmap and lead a high-performing team to manage various digital lending products.
Key Responsibilities
Accountable for the delivery of the roadmap for SME Lending related digital products, work closely with the relevant proxy product owners.
Ensure alignment to the Digital Product and wider Bank strategy, with a clear user focused service design approach.
Collaborate with key stakeholders across the Business including Credit, Branches, Financial Product and the Control functions to understand business requirements and priorities.
Build and lead a high performing team of Digital Product Owners who oversee proactive, customer focused multi-disciplinary teams.
Lead technical squad and business product for Digital advanced Instalment Loans, Invoice Lending, BNPL, Credit Line, Merchant Loans, Micro Credit, Micro Savings, Fixed Deposits products.
Develop Digital Strategic Partnerships with external third parties, trade license authorities, free zones, and government entities.
Cultivate a culture of inclusivity and collaboration where the expertise and insights of specialists in user research, journey mapping, and UX design are valued and respected.
This approach ensures the development of highly effective digital products through a comprehensive process of research, ideation, and design.
