Job Description
Transguard Workforce Solutions is the UAE’s leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services.
We are currently seeking a Verifier, Account Services role for one of our very well-known banking client, to be based in their Dubai office.
Job Responsibilities:
- Checking of account opening accounts, scanning signature, processed ATM cards and verifying instructions of branches ensuring timely completion and make prompt investigation in case of any clarifications/queries to ensure the compliance with the Bank’s requirements.
- Distribute account opening files/scanning cards/ATM card request/CDM requests equally to the processor to ensure it is timely done. Ensure maintenance of account, TL renewal is done in time. End of day balancing of receipts / processed /pending.
- Check and verify the documents completed by team members to ensure the quality, accuracy and completion of the work as per the requirements.
- Ensure routine jobs to follow-up on TL renewal, dormant, escheat accounts, and reduce rework rate to minimize repair cost and increase service standards; identify and support automation of manual jobs and support automation of other functions.
- Verifying the cleared transactions with all its details and overriding any transaction, check book issuance and etc., if required (with written permission from the Branch Manager) to ensure the timely and balancing of related accounts.
- Check and maintain the security documents & office supplies ensuring save custody and replenishment.
- Process has been redesigned with consideration to enhance and meet customers’ expectations and experience.
- Managing Escrow related operations including regular coordination with Developers, Regulatory authorities like RERA, Land Department in release of payments under strict RERA stipulations.
- Coordinate with Offshore location to ensure, day to day volume sent is completed on the same day, maintaining the agreed TAT/SLA.
