Vehicle Inspection Supervisor

VehicleInspectionCentreOperationManagement

Supervises the activities of assigned technicians and cashiers on-site and ensures smooth workflow.Supervises the technical inspection programs and ensures that computer systems are ready andfunctionalatthebeginningofeveryshift.

Assignstechnicianstothe variousinspectiontracksperiodically,toattendtocustomersbasedonthenumberofcustomerspresentatthesite.

Prepares daily rosters for technicians, ensuring that staff in each shift has the appropriate skill mix.Coordinates withtechnicianstoarrangeforovertime,ifnecessary,andensuresthatsufficientstaffareavailable during peak hours and to satisfy customers. Solves all problems or issues arising relating tothesame,toensurethat workobjectivesareachievedontime.Monitorsstaffattendance.

Monitors technical procedures followed during vehicle inspection, ensuring its accuracy and itscompliance with company standards. Resolves any problems or issues arising during inspection andprovidessolutions fortechnical queries.

Implements technical specifications and standards of vehicle inspection laid down by the PoliceDepartment and ensures that they are adhered to. Attends to all requests from the Police Departmentsuch as coordinating the inspection of a set of vehicles for export, includes making arrangements fordedicatingonetracktothesevehicles.

Ensures that test results are accurately updated in the system by technicians. Submits reportgeneratedbythesystemaftertestingtothecustomer.Explains allaspectsof thetestcertificateandgivesjustificationfortestfailure. Advisescustomerontheactionstobe takento overcomefailure.

Attends to problems, complaints or related issues that arise among customers, cashiers andtechnicians. Ensuresit’s timelyand appropriateresolution.

MinimumQualification

HigherDiplomainAutomobile/MechanicalEngineering

5–7years’experienceofwhich2yearsinsupervisingvehiclerepair andinspection.

ProficiencyinEnglishandArabiclanguage

Workingknowledge of MSOffice

*Must have been driving the heavy vehicle