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Job Description

Job Requisition ID: 164306 


Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day


Overview of the role
We are seeking a UAE National Cost Clerk with strong skills in operations, back-office administration, and ideally, proficiency in MS Excel. This is a full-time, permanent position at Al Futtaim Motors Toyota, requiring a five-day work week with two days off


As a Cost Clerk you will receive, process and administer all departmental job costing in accordance with the retail and distributor process requirements and guidelines. You will return unacceptable job cards to the appropriate department with clear and concise reasons for the rejection of the job card for costing


What you will do


  • Complete the daily process, review, verification, and processing of job cards.
  • Ensure that productive working hours are claimed against each repair type and minimize lost productive hours.
  • Ensure that each job card meets the distributor recommended operational programs to ensure correct procedure and Kaizen adherence.
  • Review each repair to ensure the approved manufacturer's repair time is claimed and processed.
  • Ensure correct use and allocation of repair codes on all job cards.
  • Escalate all non-costed repairs over 72 hours to the Service Manager.
  • Conduct weekly reviews of Work In Progress to ensure all Job Cards are processed and costed.


Required skills to be successful


  • Should have a basic qualification or High school graduate
  • Good knowledge in MS Office especially MS Excel
  • Good English communication skills
  • Person must be self-motivated and self-driven
  • Must be a UAE National with family book


About the team
The role will report to the Service Manager and you will be working in a busy workshop environment wherein you will be dealing directly with Service Advisor, Controller, Foreman & Technicians in a daily basis.


What equips you for the role


  • Should have a basic qualification or High school graduate
  • Administration or back office experience would be preferred but not mandatory
  • We are looking for someone with excellent English & Arabic speaking skills who has an engaging personality, is confident meeting people and passionate about beginning a career in sales.
  • Good knowledge in MS Office especially MS Excel
  • Customer orientated, with decision making and problem-solving abilities
  • Person must be self-motivated and self-driven.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.


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