Location
Dubai
Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.
The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s or TechCrunch
Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...
We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).
Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels
The Role
Taptap Send is seeking a highly organised and motivated individual to join our Treasury Operations team and help us grow our business. In this role, you will report to the Head of FX and Treasury Operations, and touch all aspects of Taptap Send’s payment operations, working directly with our teams and partners across the world.
You’ll own the full life cycle of payments, including creating, tracking, and confirming crediting of payments, as well as troubleshooting payment issues across all of our payout countries and currencies. You’ll also be involved in the trading and estimating funding processes to ensure that our partners are well funded at all times.
You’ll work directly with our FX team as well as collaborating with the wider team that spans the globe, ensuring that Taptap Send is effectively supported in its growth and customer ambitions! There is plenty of room for professional progression and personal growth within our friendly and ever-growing Taptap community.
Responsibilities:
Proactively managing treasury operations to ensure our accounts are funded each day and payments can be processed seamlessly
Working closely with partners to ensure that funding timelines are being delivered on
Troubleshooting to find the root cause of payment issues and working with internal and external partners to resolve
Assisting with onboarding new banks and trading partners
Trading into a range of currencies
Some out of hours coverage to be expected
You could be a good fit if you:
Have at least 4 years’ experience ideally in a payments or funding role
Are passionate about our mission and eager to do what need to be done to achieve it
Are enthusiastic about treasury operations, solving unique problems, and optimizing processes
Enjoy challenges, are resourceful and think outside the box to find creative ways to tackle problems
Love working in teams and building meaningful relationships with key stakeholders
Don’t hesitate to place a call to promptly resolve issues or persevere to get a result
Have great organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment where no two days are the same
Have proven analytical skills (Excel); SQL a plus
Are familiar with the partner countries we work with (considered a plus)
Are proficient in English, other languages considered a strong plus (Arabic, French, etc.)
Have the right to work in UAE
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
