Travel Consultant- Luxury Travel Agency

Our client is a premier luxury travel consultancy specialising in curating personalised, unforgettable experiences for discerning travellers. With a focus on bespoke journeys that combine exclusivity and exceptional service, our client crafts vacations and getaways tailored to the unique preferences of each of their clients. Their expertise spans luxury resorts, private villas, exclusive tours, and seamless travel arrangements.

The Travel Consultant will be responsible for designing and delivering exclusive, tailor-made travel experiences, maintaining exceptional levels of client satisfaction, and promoting the luxury travel services that define our client’s prestigious brand. This role requires proactive, experienced, and hard-working individuals who are deeply passionate about the travel industry and have an in-depth understanding of global geographies and luxury travel trends.

Ideal candidates must exhibit excellent communication skills, a meticulous eye for detail, and a strong ability to anticipate client needs, ensuring every journey exceeds expectations. They should be results-driven, adept at managing multiple tasks in a fast-paced environment. A thorough knowledge of premium destinations, luxury accommodations, and unique experiences is essential to thrive in this role.

• • Tailored Travel Planning:
    • Provide personalized travel consultations, aligning itineraries with clients' preferences, lifestyles, and budgets.
    • Research and recommend luxury accommodations, private tours, transportation, and exclusive experiences.
  • End-to-End Booking Management:
    • Coordinate and confirm travel arrangements, including flights, high-end accommodations, private transfers, and special activities.
    • Ensure all bookings are accurate and align with clients’ expectations.
  • Exceptional Customer Experience:
    • Build and maintain strong relationships with clients through proactive communication and attentive service.
    • Address client inquiries and resolve any issues promptly and professionally.
  • Sales and Upselling:
    • Promote the company’s premium services, such as private jet charters, yacht rentals, and exclusive travel packages.
    • Upsell luxury upgrades and unique add-ons to enhance client experiences.
  • Market Expertise and Networking:
    • Stay informed on luxury travel trends, destinations, and industry innovations.
    • Cultivate relationships with luxury hotels, tour operators, and other partners to secure exclusive deals and insights.
  • Administrative Excellence:
    • Prepare invoices, process payments, and ensure timely delivery of travel documentation, including visas and itineraries.
    • Maintained meticulous records of bookings, preferences, and client feedback.