Job Description
ABOUT THE ROLE
Key Requirements for the Role: Training Design & Journey Skills: D esigning and collating comprehensive training journeys for different layers of the organization L&D Specialization: Specialized in Training and L&D functions or experience in a matrix corporate structure Technical Skills & Technology Proficiency: Excellent technical expertise and ability to leverage technology & training authoring tools like Articulate, Adobe and I-Springs for example to create digital content
Conduct comprehensive TNAs to identify performance gaps and design targeted training programs that address specific needs. Spearhead the L&D digital transformation by crafting engaging and impactful face-to-face, eLearning, virtual, and instructor-led programs. Utilize multimedia authoring tools and learning technologies to create end-to-end training content that is both informative and interactive. Develop and disseminate pre and post-training resources to enhance knowledge retention and application, including interactive infographics, situational simulations, and videos. Facilitate diverse training programs, including DHL Express global programs, cross-functional training, internally developed soft skills and leadership workshops, asynchronous courses, roadshows, and bite-sized learning modules. Manage and deliver the induction process for new joiners, collaborating closely with the recruitment team to ensure a smooth onboarding experience. Partner with the L&D manager to design and update the digital "Know-How" orientation programs. Demonstrated experience in instructional design, customized training interventions, digital content creation, innovation, and agile project management. familiar with and able to use digital content software like Articulate Storyline 360, Adobe Captivate, Elucidate, iSpring, Lectora Inspire and Isotropic Ability to work independently and manage multiple priorities effectively. Excellent communication and interpersonal skills, with the ability to confidently interact with all levels of management. Strong attention to detail and commitment to delivering high-quality work. Flexibility, adaptability, and a strong sense of self-motivation and reliability. Minimum three years of experience in HR learning and development/training or as a field trainer in the GCC market. Bachelor's degree in Human Resources; Master's degree preferred. HR/training qualification (CIPD, SHRM or equivalent), familiarity with digital content creation software, and Coaching experience/certificate. Recognized training/assessing/IQA qualifications (i.e. C&G, PTLLS, TAQA, A1/D32/D33) Instructional design knowledge and familiarity with digital content software and with test administration and psychometric tools Proficiency in developing interactive virtual and self-paced L&D content using multimedia authoring tools and learning technologies. Proven expertise in designing and delivering engaging and effective training programs across various modalities. Strong command of Microsoft Office suite modern computer packages, eLearning techniques, and LMS systems. Familiarity with assessment center design and administration is a plus. Excellent English language communication and interpersonal skills; Arabic language is an advantage.
33Across
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