Job Description
JOB PURPOSE
Develop & Deliver Training Programs:
- Design and develop training program that aligns with Business goals.
- Ensure training content is current, accurate, and compliant with industry standards and regulations.
- Conduct training sessions for new hires and existing employees on various banking processes
- Utilize a variety of instructional methods such as lectures, interactive sessions.
- Provide individualized coaching and mentoring to enhance learning outcomes.
KEY ACCOUNTABILITIES
Evaluate Training Effectiveness:
- Monitor and training effectiveness adjusting training strategies based on feedback.
- Measure training outcomes through assessments, performance metrics, and feedback.
- Continuously improve training programs based on evaluation results and best practices.
- Measuring and demonstrating the return on investment (ROI) of training initiatives.
Collaborate with Stakeholders:
- Collaborate with subject matter experts to ensure training content is relevant and accurate.
- Maintain open communication with trainees, providing support and addressing their questions.
Ensure Compliance and Regulatory Adherence:
- Integrate regulatory requirements and compliance standards into training programs.
- Stay updated on changes in banking regulations and adjust training materials accordingly.
- Conduct assessments to ensure compliance and address any knowledge gaps.
KEY SKILLS:
MIS Reporting and Data Analysis:
- Develop and generate MIS reports to track L&D KPI’s.
- Analyze MIS reports to identify trends, potential issues, and opportunities for improvement.
- Highly organized with strong attention to detail.
- Excellent presentation, communication, and interpersonal skills.
- Proficiency in MIS tools and software, such as Excel, and banking-specific reporting systems.
- Fluency in Arabic and English, with excellent written and verbal communication skills in both languages
Qualifications:
- Bachelor’s degree in Finance, Business Administration, or a related field. Relevant certifications (e.g., Certified Banking Trainer) are a plus.
- Minimum of 3-5 years of experience in the banking industry.
Language Skills:
- Strong in both oral and written : Arabic & English.