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Job Description

  • Manage and oversee ticketing operations for events, ensuring all sales channels are utilized effectively.
  • Monitor ticket sales and inventory, analyzing trends to optimize pricing and availability.
  • Respond to customer inquiries and resolve issues promptly, providing exceptional service and support.
  • Create and maintain detailed reports on ticket sales, customer demographics, and performance metrics.
  • Implement ticketing systems and software, ensuring they are up-to-date and user-friendly for both customers and staff.
  • Maintain compliance with industry regulations and standards related to ticket sales and event management.
  • Facilitate post-event analysis, gathering feedback and insights to improve future ticketing processes.


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