Job Description
We are seeking a motivated and results-driven Telesales Executive to join our team. As a key member of our sales department, you will be responsible for making outbound calls to potential clients, promoting and selling our products/services, and building long-term customer relationships. Your ability to communicate effectively, meet sales targets, and provide excellent customer service will directly impact the growth of our business.
Key Responsibilities:
- Outbound Calling: Conduct outbound calls to potential customers to introduce, promote, and sell products or services.
- Lead Generation & Qualification: Identify and qualify leads, ensuring they meet criteria for follow-up and sales conversion.
- Sales Pitching: Deliver compelling sales presentations over the phone, highlighting the benefits and features of our products.
- Customer Needs Assessment: Listen actively to customer needs, identify pain points, and recommend appropriate solutions.
- Achieve Sales Targets: Meet and exceed monthly, quarterly, and annual sales targets by closing deals effectively.
- CRM Management: Update customer information, track sales activities, and maintain accurate records in the CRM system.
- Handle Objections: Address customer concerns or objections and provide clear, persuasive responses to drive conversions.
- Follow-up: Continuously follow up with prospects and leads to close sales or secure meetings for further engagement.
- Customer Relationship Management: Build and maintain strong relationships with existing customers to encourage repeat business.
- Reporting: Provide regular reports on sales activities, customer feedback, and market trends to the sales manager.
- Product Knowledge: Stay informed about product features, pricing, and new developments to effectively answer customer questions.
Skills
Key Skills & Requirements:
- Excellent Communication Skills: Clear, concise, and persuasive communication over the phone.
- Sales-Driven: Strong sales acumen and ability to close deals over the phone.
- Customer Service Focus: Ability to handle customer queries and build lasting relationships.
- Goal-Oriented: A proactive, self-motivated individual who consistently meets or exceeds sales targets.
- Problem Solving: Capable of addressing customer concerns and offering suitable solutions.
- Time Management: Ability to manage a high volume of calls and prioritize tasks efficiently.
- Tech-Savvy: Familiarity with CRM software and basic office applications.
- Team Player: Ability to work collaboratively with the sales team to achieve common goals.
- Previous Experience: Prior experience in telesales, telemarketing, or inside sales is a plus.
Preferred Candidate
Residence Location
Ajman,United Arab Emirates ; Sharjah,United Arab Emirates
Nationality
India; Pakistan
