Our client is hiring a Ground Operations Technician to join our team. This role offers an exciting opportunity for individuals to apply their technical skills to maintain and operate our IoT fleet of robots, ensuring seamless delivery service operations at the client. The successful candidate will also collaborate with the ground team to support delivery services when technical assistance is not required, contributing to a high-
quality operational experience for our clients.
Key Responsibilities:
Maintain and operate Client’s fleet of delivery robots, ensuring all systems are functional and optimized for daily operations.
Diagnose and resolve technical issues promptly, minimizing downtime and ensuring seamless delivery services.
Assist the ground team with delivery service operations during non-technical periods, ensuring high-quality service and efficiency.
Monitor the IoT systems for any anomalies or performance issues, providing real-time updates and adjustments as necessary.
Ensure all robots are operating in compliance with safety standards and adhere to company guidelines.
Maintain logs of robot performance, technical issues, and repairs, and provide regular reports to the operations and engineering teams.
Work with the engineering team to suggest improvements in robot performance, system integration,and overall operational processes.
RequirementsQualifications:
• Basic computer knowledge would be a bonus
• Good written and verbal communication skills with an attention to detail.
• Ability to multitask, prioritize tasks effectively, and meet deadlines in a fast-paced environment.
• Positive attitude, willingness to learn, and ability to work both independently.
• Able to work independently and in a team environment.
• Have good communication skills.
• Experience with ROS would be a bonus
Educational Qualification
• Education in the field of Electrical Engineering, Mechatronics etc.
• Min of Nitec and/or equivalent
• Associated vocational training certifications/programs
