We are seeking a detail-oriented and highly skilled Technical Writer and User Manual Specialist to join our dynamic team. The ideal candidate will be responsible for creating, editing, and maintaining high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, managers, and usability experts to make our products easier to use.
Requirements
Documentation Creation:
Develop and maintain user manuals, technical documentation, API documentation, FAQs, how-to guides, and other product-related documents.
Ensure the accuracy, clarity, and quality of the documentation to meet the standards and guidelines of the organization.
Content Development:
Collaborate with subject matter experts (SMEs) to gather information, understand technical specifications, and translate complex information into clear, concise, and user-friendly documentation.
Create diagrams, charts, and other visual aids to enhance the comprehension of the content.
Editing and Review:
Proofread and edit documentation for grammatical accuracy, style consistency, and technical accuracy.
Review and update existing documentation to reflect new product releases, updates, and enhancements.
User Experience:
Conduct usability tests and user feedback sessions to improve the effectiveness and usability of documentation.
Ensure that documentation is accessible and user-friendly for both technical and non-technical users.
Documentation Management:
Organize and manage documentation repositories to ensure easy access and retrieval of documents.
Maintain version control of documentation and ensure timely updates.
Collaboration:
Work closely with cross-functional teams including engineering, product management, marketing, and customer support to ensure comprehensive and accurate documentation.
Participate in project meetings to provide input on documentation requirements and timelines.
Skills:
Excellent written and verbal communication skills.
Strong understanding of technical concepts and the ability to convey them in a clear and concise manner.
Basic understanding of software development and programming languages is a plus.
Strong organizational and time-management skills with the ability to handle multiple projects simultaneously.
Attributes:
Detail-oriented with a passion for clarity and accuracy.
Ability to work independently and as part of a team.
Adaptability to fast-paced and changing environments.
Benefits
Annual flight home
Life insurance plan
Medical insurance plan (with the option to upgrade at your own cost)
Bonus scheme (in relevant departments)
Access to exclusiveFazaadiscounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
