Technical Product Manager - Infrastructure

Join Biconomy: Shaping the Future of Web3
At Biconomy, we're revolutionising Web3 with our cutting-edge Account Abstraction SDK, powering seamless dApps for over 4 million users and 400+ projects, including J.P. Morgan's Onyx, Trust Wallet, and The Sandbox. We're on a mission to make Web3 accessible to everyone—no crypto knowledge required.
Founded in 2019, we're a remote-first team of 35+ passionate innovators, dedicated to driving the on-chain revolution. If you're excited about the future of the internet and passionate about crypto, Biconomy is the place for you.
What are we looking for?
Biconomy is seeking a highly skilled and motivated Technical Product Manager to join our Infrastructure team. As a Technical Product Manager, you will play a crucial role in driving the development and continued innovation of Biconomy’s overall infrastructure, with a specific focus on bundlers, paymasters, and the evolution of infrastructure empowering developers to provide seamless Web3 experiences.
Ideally, you have built or worked in a team to build Web3 infrastructure and/or scalable Web2 infrastructure, catering to the needs of developers and providing exceptional DevX. You should be obsessed with high reliability, ensuring customers are never let down, and have a passion for revolutionizing Web3 UX. You will work closely with cross-functional teams, including engineering, marketing, growth, and the founders, to define and execute the product strategy. Additionally, you will engage with clients to collect feedback, ensuring that Biconomy continues to deliver innovative solutions and quality developer experiences.

What will you be doing?

• Product Vision and Strategy: Always being on the hunt for what’s next for our infrastructure, and constantly thinking through innovations, strategies and directions we can take on a technical and business level. You will own the vision and strategy for the product. Collaborate with internal stakeholders, clients, end-users, and the wider blockchain community to define the strategy and roadmap for our infrastructure. Identify key features, enhancements, and integrations that drive value for users, align with our business goals, and keep Biconomy at the forefront of Account Abstraction innovation
• Product Development Oversight: Work closely with the infrastructure engineering team to implement novel innovations, features/improvements to existing product, and bug fixes. Work with engineering to address technical and DevX challenges to optimize development processes to foster the smoothest experience for Biconomy’s tech stack. You will be responsible for maintaining a high reliability, stability, and performance standard
• Create a premier developer experience: Collaborate with Developer Relations and engineering teams to streamline the integration process of our infrastructure for new projects, and to assist on the Biconomy documentation to help it become the ultimate guide for constructing Account Abstraction-powered solutions. Assist in driving the development of any developer tooling, open source or otherwise, that will help contribute to a better DevX
• Customer-Centric and Data-Driven Development: Prioritize feature development based on feedback from clients, end-users, and the blockchain community. Use analytics data (gas usage, number of transactions, user count, etc.) to guide product decisions and prioritization. Continuously monitor these and other usage metrics to measure releases’ success and identify improvement areas.
• Feature Specification and Delivery: Write detailed feature specifications and collaborate with cross-functional teams to define product requirements, prioritize features, and ensure the timely delivery of high-quality products
• Market Research and Industry Trends: Leverage market research and monitor blockchain industry trends and advancements to identify new opportunities and drive product enhancements/features. Continuously work with the product team to refine our product strategy, with a keen eye on emerging developments related to Account Abstraction, ERC 4337 and related standards. Understanding the market and its developments is a hard requirement of the role
• Cross-functional Collaboration: Act as a liaison between the technical teams, sales, marketing, and other business units
• Co-building with the community: Actively being a part of the wider Account abstraction ecosystem by contributing to discussions, standards and building out in the open. You will naturally devise new strategies from a product perspective by contributing with the community. Additionally, product strategies would entail a community aspect from the get go

Your experience should include:

• 3+ years of proven success in product management, with a track record of launching and managing innovative products, particularly on technical/developer products
• Previous Engineering experience
• An in-depth understanding of blockchain technology, the wallet/dApp ecosystem, the EVM ecosystem, and  Account Abstraction and ERC 4337
• Experience with building infrastructure and protocols, with a hyper-focus on making these highly reliable and easy to use.
• Clear experience in exploring new directions, and driving new initiatives on the technical and/or business side on products you’ve worked on before
• Strong analytical skills to transform customer needs into clear product requirements and user stories
• Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders to achieve integration goals
• Agile development experience and familiarity with modern product management methodologies
• A customer-centric mindset and a passion for delivering exceptional user experiences
• The ability to constructively review and provide feedback on work submitted by the team
• The ability to write scripts to fetch data from the blockchain using any programming language.