Technical Executive- Tyres

Key Accountabilities

• Answer technical questions that are related to tyres. 
• Process customer’s complaints and give appropriate warranty.
• Make a detailed report and submit to the principle.
• Visit the customer at regular intervals, to monitor the performance of the tyres and send the report to principle.
• Share the performance report of the new pattern with other fleet customers and encourage them to buy new pattern.
• Researches and obtains resolution of a variety of customer complaints and issues.
• Keep up with the competitors’ products information and tire industry regulations.
• Any other duties/responsibilities as assigned