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Job Description

Technical Assistant
Make a difference every day 


We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  
 
Your Opportunity  


We are looking to hire a Technical Assistant in one of our prestigious projects in Abu Dhabi. To ensure satisfactory completion of the allocated planned and reactive maintenance, fault diagnosis and remedial repairs on the Plumbing and Mechanical services and its associated equipment, for all plant and systems contained in and around the Contract.


The ideal candidate should have the ability to multi-task and manage various tasks, and good communication. Excellent organisation, time management and prioritizing skills. 


This role is part of the Technical team and will be based in Abu Dhabi, Rihan Heights Contract.


Key Accountabilities


  • Carry out the planned and reactive maintenance of storage tanks, sanitary ware, fixtures and fittings (taps, showers, thermostatic mixer valves, cisterns and others) domestic hot and cold-water system, pipework, drainage system, water treatment systems and other mechanical systems including water based fire-fighting systems
  • Monitor, top-up, flush, adjust, rectify and /or repair water treatment systems, domestic hot and cold-water systems and maintain and update records on a daily basis
  • Assist in monitoring water consumption, collation of consumption figures, and update records as required
  • To integrate and communicate effectively with other trade staff (Electrical, Mechanical and Civil) as required
  • Maintain up to date knowledge for the safe and efficient performance of all duties.

Specific Requirements


  • Minimum 3-years’ experience in a building services and/or facilities management environment
  • Must hold relevant and recognized qualifications in the discipline, or equivalent.
  • Proficient and able to demonstrate a complete understanding of Plumbing and Mechanical systems throughout.
  • Technically competent with a clear technical understanding of buildings Plumbing services and associated equipment.

What’s in it for you? 


At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 


  • Competitive monthly pay and allowances that are commensurate with the role and industry standards 
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
  • We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 
  • As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 

Join Us 


At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 


Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 


Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.



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