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Job Description

  • Ensure total work quality and repair process as per manufacturers Standards
  • Supervise and guide the repair work
  • Ensure on time completion of job as per delivery schedule
  • Co-ordinate with Job controllers for proper labour and bay utilization
  • Ensure W/S efficiency and productivity
  • Ensure W/S safety procedures and requirements are strictly applied and followed as per SOP (personal safety/equipment safety/customer’s vehicle etc.)
  • Ensure Work Instructions are strictly followed
  • Ensure workshop and Technicians cleanliness
  • Co-ordinate with Controllers for over time schedule of the Technicians, if necessary.
  • Co-ordinate with Parts Dept. for non-available parts.
  • Technical/diagnosis assistance to Technicians/Front Line staff
  • Technical interaction/explanation with customers if required
  • Motivate Technicians and maintain team work
  • Ensure achievement of W/S target (Financial & non-financial)
  • Sharing/explanation of PSU/Technical bulletins with Technicians
  • Providing on job training for Technicians
  • Maintaining good inter personal relation with subordinates and superiors.
  • Degree/3 year Diploma in Automobile/Mechanical Engineering
  • 3-5 years practical experience in Dealership with minimum 2 years at supervisory level.
  • Good interpersonal abilities; ability to get along with diverse personalities
  • Valid U.A.E. driving license
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