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Job Description

About Jumeirah and the Hotel:


For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.


Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.


Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.


As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world class environments.


Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.


Our lifestyle brand, Zabeel House takes inspiration from our roots – Dubai. Much like the city where it was created, we too like to push the boundaries to create innovative hotel stays. We are curators of ‘what is good,’ and build experiences that people want to share. 


Limitless curiosity is our commitment to engage the guest in the local neighborhood through sharing our knowledge of the area with guests to inspire them to explore. Inventiveness is our commitment to engage with guests with open minds, with ingenuity, with fresh creativity and always thinking outside the box. Honesty reflects our commitment to always be genuine towards our guests; to have conversations, not interactions. Freedom relates to Zabeel House design and ambiance – we created a brand that is high on design but low on complexity and our design – led spaces are crafted to allow our guests to have the freedom to be who they want to be and stay how they want to stay. Finally, Belonging reflects how we want our guests to feel – guests who want to live like a local – even if just for a day. 


Our property, Zabeel House by Jumeirah, The Greens, offers its guests 210 rooms and suites, and a co-workspace with meeting rooms. For those inclined toward wellness, a cutting-edge fitness centre awaits, while the rooftop boasts a pool area for leisure and relaxation. Elevating the culinary experience, a diverse collection of restaurant outlets awaits exploration, including a multi award-winning vibrant Pan-Asian restaurant.


About the Role:


An opportunity has arisen for a Team Leader – Native Club to join our Sports and Leisure Department in Zabeel House by Jumeirah, The Greens. The main purpose of the role is to ensure that the daily services and operation of ‘The Play House’ is maintained at the highest standards.


The main duties and responsibilities of this role:


  • To ensure the smooth and efficient operation of the outlet
  • To work on designated area as assigned i.e. 2-4 or 5-12 age group, reception or baby administration, Birthdays, Parties and Events
  • To make initial contact with guest immediately and to bid guest farewell and hope to see them soon (Brand standards)
  • To Follow ‘ The Play House’ Operation Childcare Standards, Policies procedures and Health guidelines 
  • To be part of rota for reception duties and reception gate. 
  • To handle the cash receipts for any transactions
  • To provide information to the guests
  • To comply with any other related tasks as designated by the Supervisor 
  • To prevent abuse of equipment of other users as to promote a safe environment
  • To have basic first aid training and pediatric 

About You:


The ideal candidate for this position will have the following experience and qualifications:


  • Possess Secondary Education or Equivalent
  • Desirable if possess childcare education background
  • Have basic swimming skills
  • Possess first-aid qualification (preferred)
  • Be flexible and possess good ‘Team spirits’
  • Have a positive and outgoing personality
  • Must speak and write fluent English.
  • Should be able to work under pressure
  • Childcare experience and sports background will be an added advantage

About the Benefits:


This position offers a highly competitive salary and package which includes; housing allowance, uniform, laundry services, meals during working hours, flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.



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