Key Responsibilities:
Team Leadership: Provide effective leadership and
guidance to the sales team, setting clear goals, objectives, and expectations.
Motivate and inspire team members to achieve individual and team sales targets.
Sales Strategy: Develop and execute sales
strategies to drive business growth and meet or exceed sales goals. Identify
market opportunities, analyze competition, and make informed decisions to
enhance sales performance.
Performance Management: Monitor individual and
team performance, track sales metrics, and conduct regular performance
evaluations. Provide constructive feedback, coaching, and training to enhance
the capabilities of team members.
Sales Target Achievement: Drive the team to
achieve sales targets and revenue goals. Monitor sales pipelines, forecast
sales projections, and implement corrective measures when necessary.
Customer Relationship Management: Foster strong
customer relationships, identify customer needs, and provide appropriate
solutions to ensure customer satisfaction. Address customer escalations and
maintain high standards of service delivery.
Training and Development: Identify training needs
within the sales team and provide coaching and training programs to enhance
their product knowledge, sales techniques, and customer engagement skills.
Collaboration: Collaborate with cross-functional
teams, including marketing, product development, and customer service, to align
sales strategies and ensure effective communication and coordination.
Reporting and Analysis: Prepare regular sales
reports, analyze sales data, and present insights to management. Monitor market
trends, competitor activities, and customer feedback to identify areas for
improvement and develop appropriate strategies.
Diploma/Bachelor's degree in business administration,
marketing, or a related field (preferred)
Proven experience in sales or business development,
preferably in the telecommunications industry
Previous experience in a leadership or team management
role
Strong knowledge of telecommunications products,
services, and industry trends
Excellent communication, negotiation, and interpersonal
skills